Privacy Policy

Overview

TACTUN Inc (“TACTUN”) is committed to respect user’s privacy and the security of their personal data. This privacy statement applies to tactun.com (including its subdomains) owned and operated by TACTUN Inc. Therefore, through this privacy policy (hereinafter “Privacy Policy” or “Policy”), users (hereinafter, “Users“) are informed of the way in which TACTUN collects and processes the personal data provided by User’s through the website www.tactun.com (hereinafter, “Website“). It also describes the choices available to you regarding our use of your personal information and how you can access and update this information. Your right to privacy is a priority to us at TACTUN. Therefore, this privacy statement is a corporate-wide guideline and is not limited to our online business. Our goal in gathering information is to consistently improve our relationship with you, our customer. We use the following guidelines to protect the information we collect during your visit to our Website. Because these guidelines affect you, please read them carefully and contact us if you have any questions or concerns.

This Privacy Policy does not apply to any third-party websites and apps that you may use, including any that are linked to in our services. You should review the terms and policies for third-party websites and apps before clicking on any links.

1. Who Processes Your Personal Data

Data controller: The main entity responsible for the processing of User’s personal data in contractual and business relations is TACTUN Inc, with employer identification number  82-1568151 and address at 4951 W 77th St #55 Edina, MN 55435, USA.

2. How We Process Your Personal Data

TACTUN will process User’s personal data for different purposes, always in accordance with the provisions of the applicable regulations, respecting their rights and providing information with total transparency.

In consideration of the above, this Privacy Policy applies to both European and non-European users, taking into account compliance with the GDPR for European users and adhering to any applicable local data protection regulations for non-European users.

Information That You Provide to Us

Account and Registration Information (Personal Data)

This refers to any information that you voluntarily submit to us and that identifies you personally, including contact information, such as your name, e-mail address, company name, address, phone number, and other information about yourself or your business. Account and Registration Information can also include information about any transactions, both free and paid, that you enter into on the Sites and Applications, and information about you that is available on the internet, such as from Facebook, LinkedIn, or publicly available information that we acquire from service providers.

Payment Information

We collect and process payment information from you when you purchase or use Services, including credit card numbers and billing information, using third-party intermediary PCI-compliant service providers. These intermediaries are not permitted to store, retain, or use your billing information for any purpose except for credit card processing on our behalf.

Information That We Collect from You

When You Visit our Site

When you visit our site some information is automatically collected. This may include information such as:

  • Detect whether the user is using touch screen, mouse, or both;
  • Operating System (OS);
  • Detection of device screen size- mobile, tablet, tablet landscape, desktop, etc.;
  • Check if the user is using the same device (cookies);
  • Identify the browser;
  • Use of SESSIONs;
  • User browsing data.

Tracking Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service, such as our online store.

We may use cookies and other information-gathering technologies for a variety of purposes. These technologies may provide us with personal information, information about devices and networks you utilize to access our Sites, and other information regarding your interactions with our Sites.

Web beacons, tags, and scripts may be used on our Sites or in email or other electronic communications we send to you. These assist us in delivering cookies, counting visits to our Sites, understanding usage and campaign effectiveness, and determining whether an email has been opened and acted upon. We may receive reports based on the use of these technologies by our third-party service providers on an individual and aggregated basis.

Information Collected from Other Sources

Information from Third Party Services

We may also obtain other information, including personal information, from third parties and combine that with information we collect through our Sites and Applications. For example, we may have access to certain information from a third-party social media or authentication service if you log into our Services through such a service or otherwise provide us with access to information from the service. Any access that we may have to such information from a third-party social media or authentication service is following the authorization procedures determined by that service. By authorizing us to connect with a third-party service, you authorize us to access and store your name, email address(es), current city, profile picture URL, and other personal information that the third-party service makes available to us, and to use and disclose it following this Policy. You should check your privacy settings on these third-party services to understand and change the information sent to us through these services. For example, you can log in to the Services using sign-in services provided by Google or an Open ID provider, as further described below.

Note that we may use open-source software or plugins on our Site.

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to this email.

3. How The Processing of Your Personal Data is Lawful

TACTUN legitimizes the processing of User’s data in accordance with the following lawful bases: Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR).

If you are an individual from the European Economic Area (EEA), our legal basis for collecting and using personal information will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect personal information from you only where:

  • Performance of the pre-contractual relationship: In order to take steps at the request of the data subjects prior to entering into a contract;
  • Consent: we have your consent to do so;
  • Execution of the contractual relationship: where we need the personal information to perform a contract with you (e.g. to deliver the TACTUN Services you have requested)
  • where the processing is in our or a third party’s legitimate interests (and not overridden by your data protection interests or fundamental rights and freedoms).

In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person.

Where we rely on your consent to process the personal information, you have the right to withdraw or decline your consent at any time. Please note that this does not affect the lawfulness of the processing based on consent before its withdrawal.

4. How do We Process User’s Personal Data

TACTUN may use the collected information about you (including personal information, to the extent applicable) for a variety of purposes:

4.1 Provision and Improvement of Services

  • Purpose: Provide, operate, maintain, improve, and promote the Services.
  • Lawful basis: Execution of the contractual relationship.
  • Type of personal data processed: Identification data, contact data, and professional data.

4.2 Access to Services

  • Purpose: Enable you to access and use the Services.
  • Lawful basis: Execution of the contractual relationship.
  • Type of personal data processed: Identification data and authentication credentials.

4.3 Transaction Processing

  • Purpose: Process and complete transactions and send related information, including purchase confirmations and invoices.
  • Lawful basis: Execution of the contractual relationship.
  • Type of personal data processed: Identification data, financial data, and transaction details.

4.4 Communications Response

  • Purpose: Send transactional messages, including responses to comments, questions, and requests.
  • Lawful basis: Execution of the contractual relationship and legitimate interest.
  • Type of personal data processed: Contact data and communication content.

4.5 Customer Support

  • Purpose: Provide customer service and support.
  • Lawful basis: Execution of the contractual relationship.
  • Type of personal data processed: Identification data, contact data, and support case details.

4.6 Administrative and Technical Updates

  • Purpose: Send technical notices, updates, security alerts, and support or administrative messages.
  • Lawful basis: Execution of the contractual relationship and legal obligation.
  • Type of personal data processed: Identification data, contact data, and technical data.

4.7 Promotional Communications

  • Purpose: Send promotional communications, such as information about products and services, features, surveys, newsletters, offers, promotions, contests, and events.
  • Lawful basis: Consent.
  • Type of personal data processed: Identification data, contact data, and marketing preferences.

4.8 Technical Issue Management

  • Purpose: Detect, prevent, and address technical issues.
  • Lawful basis: Legitimate interest.
  • Type of personal data processed: Technical data and usage data.

4.9 General Information Distribution

  • Purpose: Provide other news or information about us and our partners.
  • Lawful basis: Consent.
  • Type of personal data processed: Identification data, contact data, and marketing preferences.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

5. Recipients

5.1 Communication of data to third parties

The User is informed that the personal data provided through our Website may be communicated to third parties as follows:

Information from Third Party Services

We share information, including personal information, with our third-party service providers that we use to provide hosting for and maintenance of our Sites, application development, backup, storage, payment processing, customer support, technical support, analytics, and other services for us. These third-party service providers may have access to or process your personal information for the purpose of providing these services for us. We do not permit our third-party service providers to use the personal information that we share with them for their marketing purposes or for any other purpose than in connection with the services they provide to us.

Compliance with Laws and Law Enforcement Requests; Protection of Our Rights

In certain situations, we may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may disclose personal information to respond to subpoenas, court orders, or legal processes, or to establish or exercise our legal rights or defend against legal claims. We may also share such information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service, or as otherwise required by law.

With Your Consent

TACTUN may share personal information with third parties when we have consent to do so.

In the Event of Merger or Sale

In the event that TACTUN is acquired by or merged with a third-party entity, or undergoes a change of control or any form of sale or transfer of some or all of its assets, we reserve the right, in any of these circumstances, to transfer or assign the information that we have collected from users as part of that merger, acquisition, sale, or other change of control.

5.2 Data processors

Depending on the purpose for which the personal data is processed, User’s personal data may be processed by suitable providers necessary for the provision of services included in our Website such as, for example, the sending of newsletters. These service providers will only process User’s personal data as data processors, for the purposes and according to the instructions given by TACTUN.

6. International Data Transfers

International data transfers involve a flow of personal data from the EU to recipients established in countries outside the European Economic Area (the countries of the European Union, including Liechtenstein, Iceland and Norway).

TACTUN processes User’s personal data within and outside the European Economic Area and contract with service providers located within and outside the European Economic Area or in countries that have been declared to have an adequate level of protection.

Without prejudice to the foregoing, if TACTUN contracts any of its services with suppliers that carry out processing outside the European Economic Area or in countries that have not been declared with an adequate level of protection, we will ensure that we guarantee the security and legitimacy of the processing of User’s personal data, carrying out the data transfer under the subscription of Standard Contractual Clauses adopted by the European Commission on 4th of June 2021.

For these purposes, international data transfers are carried out in accordance with some of the conditions for carrying out such transfers, as established in the GDPR, for example, by subscribing to the Standard Contractual Clauses adopted by the European Commission on 4th June 2021. In this sense, Users may request a copy of the appropriate guarantees required by TACTUN by sending their request to the e-mail address: info@tactun.com.

7. Data Retention Periods

TACTUN will retain the personal data of Users for the general periods outlined below, in accordance with the specific purposes:

  • Data necessary for the provision and improvement of services: Retained for the duration of the contractual relationship and, where applicable, for the period required by applicable laws or until the User requests the erasure of their personal data.
  • Data necessary for access to services: Retained for the duration of the contractual relationship and as required by applicable laws for record-keeping purposes or until the User requests erasure.
  • Data necessary for transaction processing: Retained for the duration of the contractual relationship and for a minimum of one year thereafter, as required by applicable accounting and tax regulations.
  • Data necessary for communications response: Retained for as long as required to fulfill the purpose of the communication and, where applicable, until the User requests the erasure of their personal data.
  • Data necessary for customer support: Retained for the duration of the contractual relationship and as required by applicable laws for record-keeping or until the User requests erasure.
  • Data necessary for administrative and technical updates: Retained for the duration of the contractual relationship and as required by applicable laws for compliance or until the User requests the erasure of their personal data.
  • Data necessary for promotional communications: Retained until the User revokes their consent by unsubscribing or exercising their right to erasure.
  • Data necessary for technical issue management: Retained for the time necessary to detect, investigate, and resolve technical issues, and as required by applicable laws or until the User requests erasure.
  • Data necessary for general information distribution: Retained until the User revokes their consent or exercises their right to erasure.

TACTUN will ensure that all data is deleted or anonymized once the applicable retention period has expired unless additional retention is required for compliance with legal obligations or for the establishment, exercise, or defense of legal claims.

8. Users’ Data Protection Rights

Upon request, we will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. To request this information please contact us at info@tactun.com. Our Customers may update or change their personal information by going to their Accounts and manually changing personal information. To request to have personal information maintained by us returned to you or removed, please email info@tactun.com. Requests to access, change, or remove your information will be handled within thirty (30) days.

If you are a Customer or otherwise provide us with personal information in connection with your use of our Sites, Applications, or Services, we will delete this information upon your request, provided that, notwithstanding such request, this information may be retained for as long as you maintain an account for our Services, or as needed to provide you with our Services, comply with our legal obligations, resolve disputes and enforce our agreements.

Your Data Protection Rights Under General Data Protection Regulation (GDPR).

If you are from certain territories (such as the EEA), you may have the right to exercise additional rights available to you under applicable laws, including:

  • Right of erasure: In certain circumstances, you may have a broader right to erasure of personal information that we hold about you – for example, if it is no longer necessary in relation to the purposes for which it was originally collected. Please note, however, that we may need to retain certain information for record-keeping purposes, to complete transactions, or to comply with our legal obligations.
  • Right to object to processing: You may have the right to request that TACTUN stop processing your personal information and/or to stop sending you marketing communications.
  • Right to restrict processing: You may have the right to request that we restrict the processing of your personal information in certain circumstances (for example, where you believe that the personal information we hold about you is inaccurate or unlawfully held).
  • Right to data portability: In certain circumstances, you may have the right to be provided with your personal information in a structured, machine-readable, and commonly used format and to request that we transfer the personal information to another data controller without hindrance.

If you would like to exercise such rights, please contact us at info@tactun.com. We will consider your request following applicable laws. To protect your privacy and security, we may take steps to verify your identity before complying with the request.
You also have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority. A list of contact details for the EU data protection authorities is available here.

9. Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

If you have any questions about this Privacy Policy, please contact us by email: info@tactun.com

Last update: January, 2025.