A fully paid deployed offline end-user application retains its licensed local operating rights when the machine builder’s development subscription ends. Cloud hosting and cloud-enabled features require their own valid subscription and can end when that entitlement expires. A separate valid end-user cloud subscription does not end merely because the machine builder stops its development subscription. Your order identifies the deployment, dependencies, notices and safe expiry behavior. See our Customer Agreement.
Deployment changes depend on the application’s supported configuration and a written agreement covering software rights, cloud services, migration, validation and any charges. There is no automatic conversion based solely on paying a controller price.
Yes. You may integrate purchased controllers and distribute authorized applications with your machines under the agreed OEM rights. Branding of end-user applications, controller hardware and the Builder is specified separately. TACTUN retains its proprietary technology and required legal notices remain.
Builder supports unlimited application generation within the Product, controller and feature scope stated in your order unless expressly varied. Authoring seats, hardware, hosting, cloud features and support are specified separately. Your quotation identifies the applicable limits and charges; unlimited generation does not mean unlimited cloud service or unrestricted software redistribution.
Prototype quantities, production quantities and any volume commitment are agreed in your quotation. Selected recurring-production projects may include design in hardware pricing; prototype and production units remain chargeable.
You own purchased physical controllers and retain your own application code, algorithms, methods, branding and data. TACTUN retains its proprietary controller designs, firmware and platform technology. Circuit schematics, Gerber files, manufacturing files and proprietary source code are not included unless specifically agreed in a separate signed agreement. Commissioned software ownership or licensing is stated in the project scope. Mandatory third-party and open-source rights remain unaffected.
You retain rights in your data. TACTUN processes hosted data to provide, secure and support the agreed service under applicable confidentiality and data-processing terms. Those terms identify hosting, authorized subprocessors, support access, retention and export arrangements. Data is not assumed to be anonymized merely because it is hosted. We do not obtain a general right to sell your data or train general-purpose AI models on your confidential data.
Volume pricing and any purchase commitment are agreed in your quotation. There is no automatic discount based on a withdrawn public pricing table.
Delivery time varies:
• Prebuilt controllers: ~1 month
• Custom-designed controllers: Up to 5 months depending on complexity.
Training, integration assistance, support hours, time zone, channels and response targets are specified in your quotation or support agreement. On-site service and extended coverage are included only where expressly agreed.
Training, integration assistance, support hours, time zone, channels and response targets are specified in your quotation or support agreement. On-site service and extended coverage are included only where expressly agreed.
Certification work and supporting documentation are scoped for the ordered configuration and intended markets. The quotation identifies included work, charges and the responsible party. A component purchase does not itself certify the completed machine.
Our FPGA-based controller supports closed-loop rates up to 100 kHz, with even higher rates possible in special configurations.
Yes. Our platform supports complex conditional logic, interlocks, and real-time actions through the Rules and Sequencer interface.
Supported offline end-user applications perform their agreed local functions without TACTUN cloud authorization. Validate the controller, host, storage and recovery behavior for the intended test duration. Cloud-dependent functions require the connectivity stated in your order; an offline license alone does not guarantee an uninterrupted test.
Yes. We support high-speed motion, including applications with 10 kHz sine wave control for rheological testing.
Yes. Integration is possible, depending on the selected controller configuration. Let’s discuss your specific requirements.
Yes. This is the default approach. We provide mechanical drawings and support for easy integration into your enclosure.
Logging, local storage, synchronization and any cloud storage depend on the supplied controller and application configuration. Your agreed specification identifies the supported data paths, capacity, export and backup responsibilities. Cloud storage requires the applicable service entitlement.
Yes. You can enable raw data logging and define your own data capture settings.
Updates use the supported delivery process for your controller and application version. Your order identifies included updates, support and any separately charged service. Machine builders must validate relevant changes before production use. Commercial update subscriptions are separate from mandatory product-security obligations.
Specs vary by configuration. By default, our controllers are built for lab environments—not for outdoor or extreme use. Full specs are provided once your configuration is finalized.
Yes. Our platform supports both pneumatic and hydraulic actuation.
Yes, for multi-axis applications (up to 9 axes supported). While it’s not ideal for classic CNC-style coordinated motion (e.g., 3D printing), it excels in test systems, cranes, simulators, and heavy machinery.
Yes. Our wizard interface and Sequencer allow for loops, conditional logic, mathematical operations, and full-stage programming.
Yes. While full DIY support is coming soon, we currently assist with multilingual UIs upon request.
Yes. Simulation features are available to preview application logic before going live.
Yes. TACTUN’s “Product Type” system lets you reuse core logic while customizing UI per customer.
Yes, when delivered as a supported offline end-user application for the agreed machine. Its paid local operating rights continue after a development subscription ends. Hosted applications and optional cloud-enabled features need their own service entitlement and applicable connectivity. A desktop Builder client can still depend on the cloud and is different from an offline end-user application.
Specs depend on your selected configuration. We’ll provide detailed specs once your requirements are finalized.
Yes. AI features require a custom configuration with embedded NVIDIA Jetson modules.
We abstract the complexity. Whether logic runs on FPGA, Linux OS, HMI, or Cloud is managed by our team—ensuring performance and reliability without burdening you with technical overhead.
